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my appointment

Posted By DOMFRONT

"my appointment"

About: Pilgrim Hospital / Gynaecology Pilgrim Hospital / X-ray and Scans

(as the patient),

i  was on a two week wait so i was really nervous when i was sent for the first stage off my journey but i have to say from start to finish the whole team from the lady who carried out my scan to the team in the hysteroscopy suite at the Pilgrim hospital were fantastic ,they showed great professionalism,understanding i did not feel rushed at any time ,they explained everything at each stage and protected my dignity at all times .I was so worried prior to this but now  i would not feel so so anxious knowing i would be cared for every step off the way .Thank you all so much for your care and attention 

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Responses

Response from Tracy Lingard, Staff Nurse, Gynae OP, United Lincolnshire Hospitals NHS Trust 3 years ago
Tracy Lingard
Staff Nurse, Gynae OP,
United Lincolnshire Hospitals NHS Trust

Submitted on 06/11/2020 at 15:29
Published on Care Opinion at 15:29

Dear DOMFRONT,

Thank you so much for taking the time to leave your feedback for us following your recent visit to the gynaecology outpatient department at Pilgrim Hospital. As a team we pride ourselves on providing outstanding personal care, and it is really rewarding when we receive comments such as yours that reflects that we are getting it right. I was so pleased to hear you found the team professional, understanding and your dignity was protected at all times. We understand how anxious and worried our ladies can feel before an appointment, so it was a pleasure to know we made a difficult experience more bearable for you. May I wish you well and I will ensure I share your lovely comments with the team.

Take care

Tracy

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