"Life limiting"

My sister has a life limiting illness and unfortunately Heartlands is the nearest A&E, although her treatment team are at QE. Previous admissions meant not contacting family for 2 weeks as help to do this was not provided. There is little time now left for her and we only found that out because a family member would not budge from reception until spoke to a doctor. The palliative care team had not been contacted, which the Marie Curie nurse did for us today. However now we find that she has contracted Covid at the hospital, either in AMU or Ward 12 where you would expect processes to be rigorous for virus control. It is now unlikely that I will see my sister alive. Our experience of this hospital has been extremely frustrating and psychologically traumatic.