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"Help with anxiety"

About: Lanarkshire Community Services / Occupational Therapy

(as the patient),

I have been working from home since March due to Covid and found myself a couple of months ago suffering from anxiety.   I have never experienced anxiety before and I was really frightened because I just didn't understand what was happening to me.   I tried to deal with this issue myself but eventually called my GP to ask for some help.   I completed a "Depression/Anxiety" questionnaire which resulted in me being identified as having mild anxiety.   I was then referred to OH (Sara) who works from the doctor's surgery in Holytown.   Sara called me and we had a great discussion about how I was feeling, why did I think I was feeling the way I was and how she could help.   Sara offered really beneficial advice and sent me literature to read to help me understand what was happening.   We continued our calls for a few consecutive weeks and then as I felt I was feeling better we then reduced our calls to fortnightly.   The support which Sara gave me was been second to none.   She has a very comforting voice, is extremely knowledgeable and very approachable.   Today I felt confident to no longer needing to speak to Sara but she reassured me (as always) that if I needed to speak to her, I just had to call the surgery and they would put me in contact with her.   Overall the service which Sara provided was invaluable.

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Responses

Response from Amanda Turner, Team Lead, Primary Care Occupational Therapy, NHS Lanarkshire 3 years ago
Amanda Turner
Team Lead, Primary Care Occupational Therapy,
NHS Lanarkshire
Submitted on 02/11/2020 at 12:41
Published on Care Opinion on 03/11/2020 at 10:16


picture of Amanda Turner

Dear Jazzxd43,

Many thanks for getting in touch and sharing your experience of Occupational Therapy at your GP Practice.

I am pleased to read you felt Sara's support was beneficial, helping you understand what was happening for you and building your confidence.

I will ensure this is passed on to Sara and shared with our team. We greatly value your feedback, it is always great to hear we have made a difference.

Kind regards

Amanda

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