"Really let down by basic care requirements"

I called my GP to get an appointment for my throat. I was immediately asked if i had a coronavirus test of which I had and had negative result yesterday. I was then told I couldn’t be seen by GP I would have to call 111. I called 111 and had a phone appointment by a professional nurse. The lady took my symptoms and said I would definitely have to see my GP. I explained that they sent me to 111 and was told it was their responsibility to see me and as I had a negative covid test they would need to complete appointment. I called back to GP again. I was told they couldn’t see me, couldn’t offer an appointment and was told to go into A&E. To me this is a disgrace. This GP surgery is actively sending people into already over subscribed accident and emergency services for something that they NEED to deal with. I can imagine if this was the experience that I have had myself, that many others needing basic medical care will have had the same. The surgery needs looking into for poor practise.