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Please give them my sincere thanks

Posted By Mikakimi

"Please give them my sincere thanks"

About: Forth Valley Royal Hospital / Accident & emergency

(as a relative),

My mum was brought to forth valley hospital via ambulance having fallen at home. The care and attention she received on arrival until she went to a ward having sustained a hip fracture by the nurses and doctors was exceptional. As my mum has cognitive issues they were so good at keeping me (her daughter) informed. Please give them my sincere thanks especially to staff nurse Kim and all the night staff on duty that night. I would also like to take the opportunity to wish you all well and safe.

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Responses

Response from Glynis Fotheringham, Senior Charge Nurse , Emergency Department FVRH and MIU in SCH, ForthValley 3 years ago
Glynis Fotheringham
Senior Charge Nurse , Emergency Department FVRH and MIU in SCH,
ForthValley

I am responsible for the day to day running of the Emergency Department and MIU in SCH

Submitted on 30/10/2020 at 12:11
Published on Care Opinion at 12:11

Dear Mikakimi,

many thanks for your lovely feedback, the staff really appreciate hearing these stories. I will make sure this is passed on to all the staff.

This experience must have been so frightening for your mum, I do hope she is recovering now.

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