"Still waiting"

About: Luton & Dunstable Hospital Luton & Dunstable Hospital Luton LU4 0DZ

Posted via nhs.uk 3 years ago

Was given a covid test after being admitted 6 days ago. Still waiting for the results and have been round and round with a&e and 119 trying to get them.
Waited more than 6 hours after “getting lost” in the shift changeover- excuses excuses. Gave up and left. Never again.

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Luton & Dunstable Hospital

Submitted on 18/01/2021 at 12:30

Published on nhs.uk on 19/01/2021 at 12:01

We are very concerned to hear that your experience has been an unpleasant one. Please be assured that we will investigate this matter as much as we can from the information given.
We would encourage you to contact our Patient Affairs Office directly on 01582 497 002, or email complaints.officer@ldh.nhs.uk if you would like us to address any of your concerns further.

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