This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Support received

Posted By Smeg

"Support received"

About: CGL Birmingham

(as a service user),

James has supported me for a few years now and helped me so much. He has applied for social housing on my behalf and took about 16month but last week I signed for my new property he has helped in so many other ways and I couldn’t have wished for a more supportive worker. I consider him as a friend.  

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lydia Broom, Service User Involvement Lead at Change Grow Live Birmingham, The Service User Involvement Team, Change Grow Live Birmingham 3 years ago
Lydia Broom
Service User Involvement Lead at Change Grow Live Birmingham, The Service User Involvement Team,
Change Grow Live Birmingham

Submitted on 06/11/2020 at 13:54
Published on Care Opinion at 13:54

picture of Lydia Broom

Dear Smeg

Thank you for leaving your feedback about James and the support he has provided to you.

My name is Lydia and I am part of the team who responds to people when they share their experiences. I'm sorry about the delay in getting back to you.

It was great to read how well you feel James has supported you, especially when it's about something as important as housing. I can only imagine that the 16 month wait for your new property must have felt like a lifetime and I'm really glad to hear that it's finally come through for you.

I will make sure that James gets to hear about your feedback and I will also let his manager know too. I'm sure they will both really appreciate being able to read your feedback.

Thank you again for sharing how you feel about the support you have received as we really do appreciate it.

All the very best for the future and I hope you enjoy making your new property feel like a home!

Best wishes,

Lydia

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k