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"'Blooming fantastic' staff"

About: Pontefract General Infirmary

I have been receiving chemotherapy treatment on the unit for the last six months. To its' credit the Trust has gone to exceptional lengths to protect vulnerable patients like myself during the Coronovirus crisis by moving all cancer services to Pontefract. The haematology unit has been moved twice to different areas of the hospital during this time to ensure a larger safer environment and also a protected route into the unit.

The staff has dealt with all this disruption with amazing professionalism and ensured that for patients it was 'business as usual'. I have been cared for by a number of staff during this time but everyone of the nursing and support staff have been 'blooming fantastic'. They are have been caring, kind, reassuring and nothing is too much trouble for them. I simply can not thank them enough. They are a credit to the trust and it should be proud of every one of them.

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Responses

Response from Pontefract General Infirmary 3 years ago
Pontefract General Infirmary
Submitted on 02/11/2020 at 09:24
Published on nhs.uk at 16:16


Thank you for taking the time to post your comments regarding your recent experience.

We have been very fortunate to have the space to ensure social distancing which has been so important to our patient's wellbeing. The Trust strives to make clinical areas as safe as possible for all our patients and our staff.

I am pleased to read that all of the staff who were caring for you were "blooming fantastic" and I will make sure your feedback is shared with the team.

Thank you again and I wish you well.

Kind regards

Clare Blackburn

(Patient Liaison Improvement Lead)

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