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"Cancelled major operation the day before "

About: Pinehill Hospital

After having a scan that was 40 minuets late, my time with pinehill just got worse. Went through the hassle of Pre-op, sheilding from my family for the week and the covid test, missing work time, taking pre op precautions and dealing with unfriendly nurses all for nothing due to the absolute lack of communication between doctors that meant just hours before the operation it was cancelled and was told there is nothing they can do for me in the future, so i will NEVER be usuing their services again. Extremely unprofessional and unhelpful.

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Responses

Response from Pinehill Hospital 3 years ago
Pinehill Hospital
Submitted on 06/11/2020 at 00:49
Published on nhs.uk at 07:00


We are disappointed to hear that you did not have a more positive experience with us at Pinehill Hospital. Anonymous, thank you for leaving us feedback. If you would like to discuss your experience further so we can improve the patient journey please free to contact me on 01462 427204.

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