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Excellent 'bedside manner'

Story from nhs.uk

"Excellent 'bedside manner'"

About: North Tyneside General Hospital

Visited this department and was very anxious. The procedure was made less unpleasant by the consultant and staff and I can't thank them enough for making me feel as at ease as is possible, under those circumstances.

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Responses

Response from North Tyneside General Hospital 3 years ago
North Tyneside General Hospital

Submitted on 23/10/2020 at 12:06
Published on nhs.uk at 18:53

Dear Paula,

I completely understand how anxiety provoking it can be coming into hospital to have a procedure, so I am pleased you were made to feel at ease. I am sure your review will be of comfort to others who may also be due to attend hospital for a procedure.

Thank you very much for taking the time to share your experience with us.

We will do all we can to ensure your review reaches the gynaecology team who cared for you.

Take care,

Tracy

Tracy Bruce

Head of Patient Experience

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