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"You're all rockin' 'n rollin' : it's a 10 from me!"

About: Hall Green Health

An instant of rushing and a bad habit of leaving pan handles wrongly positioned led to a bubbling hot oil spill across my foot. OUCH! AND within days I had a swollen, very painful and whiffy infected foot. The determined doctor gave me half a dozen weekly phone calls, arranged repeated swabs and prescribed the right antibiotics for the rare staph bacteria strain. Nurses dressed the wound. Step-by-step, this has been arranged by the very kind reception team, who also processed weekly photos of the burn for the doctor. No-one complained about about the bother I'd caused.

I'm really proud to say loud 'n clear that I'm a patient of Hall Green Health! They really are heroes and stars, well worthy of the 'silver screen' on channel 5.

PS Heartlands A&E and QE Burns Centre and Microbiology have also played their part in this healing.

PPS and then, out of the blue, HGH reception team phoned me and arranged jabs for flu and pneumonia.

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Responses

Response from Hall Green Health 3 years ago
Hall Green Health
Submitted on 20/10/2020 at 19:43
Published on nhs.uk on 21/10/2020 at 10:28


Good evening Mr Cragg,

It is a pleasure to read this wonderful review and the experience you have received from the practice. We do our very best at keeping our patients at the heart of everything we do. We are pleased that the care you have received as been exceptional. I have pleasure of sharing this review with the wider practice staff.

Kind Regards Andi Jones

Patient Services Manager

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