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"Great check in"

About: Spire Wellesley Hospital

Looked after immediately and settled in quickly. The operation went well but then everything went sour.

I wasn’t told (or don’t remember because of the anaesthetic) being told how to look after my wound. I only saw one nurse briefly between the op and discharge. I wasn’t given any paperwork for my wife to read about aftercare and whether I would need a checkup, discharge was rushed and I had no idea where to tell my wife to bring the car.

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Responses

Response from Spire Wellesley Hospital 3 years ago
Spire Wellesley Hospital
Submitted on 26/10/2020 at 09:59
Published on nhs.uk at 10:27


Hi Jeff,

Thank you for taking the time to give us feedback following your recent visit to Spire Wellesley Hospital. We are very sorry to hear that you had a negative experience. All feedback is important to us to ensure that we continue to improve the service we provide.

In order for us to investigate your experience in more detail, please could you call us on 01702 447 903 so that we can discuss this with you further.

Kind regards,

Alison Green

Hospital Director

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