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A credit to the service

Posted By Geel

"A credit to the service"

About: University Hospital Ayr / Endoscopy

(as the patient),

I attended the Endoscopy unit at Ayr hospital.

I would like to thank the staff for their excellent care, they were professional and at the same time were caring and empathetic.

Even though the news I received wasn't the best they explained what the next stages would be to help aid me in my new found battle.

Even with the Covid situation they treated my wife with care and compassion.

I thank you all, you are a credit to the service you work for.  

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Responses

Response from Karen Andrews, General Manager, Surgical Services, Surgical Services, Ayr Hospital, NHS Ayrshire and Arran 3 years ago
Karen Andrews
General Manager, Surgical Services, Surgical Services, Ayr Hospital,
NHS Ayrshire and Arran

Submitted on 20/10/2020 at 15:10
Published on Care Opinion at 15:10

Thank you very much for taking the time to share your expereince whilst at the Endoscopy Unit within University Hospital Ayr. I was very pleased to read that you were treated with care and compassion and I will ensure your comments are shared with the staff within the Unit.

I hope you experience the same level of service during any further attendances to the hospital.

My best wishes to you and your wife.

regards

Karen Andrews, General Manager

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