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"No longer at the practice.."

About: Abbey Road Medical Practice

No longer at the practice.. it has to be the worst doctor I been too in years....

They have lost my blood test results on numerous occasions .. recently had an operation to sort out my hernia it took them over six weeks to sort out an hospital appointment for me to have a scann in the end I had to go A&E on my own. doctor was no help just kept saying yes you have a you have to wait until a slot comes free..

The receptionist are no help.. they open talk about you and problem very loud so all can hear.. doctor was no help just kept saying we can sort and do sod all.. take my advice if got a problem just go straight to the hospital and ask them for help..

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Responses

Response from Abbey Road Medical Practice 3 years ago
Abbey Road Medical Practice
Submitted on 30/11/2020 at 13:14
Published on nhs.uk on 01/12/2020 at 08:25


Thank you for your feedback. With regards to the issues that were unsatisfactory in your view we will certainly discuss this in our weekly peer group meeting with the doctors. If you wish to take this up further do feel free to contact me at the surgery as we would like to hear more details about your experience.

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