This surgery has let me down repeatedly. Though l am no longer a patient there, the impact its had on me as l go through some dark and challenging times saddens me.
Poor communication from reception and that's when they answer the phone. Being on hold for over an hour is not good enough and just when you think they have answered the phone hangs up.
Telephone consultations appointments are not always kept. No apologies offered. One excuse after another. There is not anything good l can say about this Surgery.
I would not recommend. My complaints were ignored. Glad to see the back of this Surgery.
"BYE "
About: Melbourne Grove Melbourne Grove East Dulwich SE22 8QN
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses