"Unimpressed"

I am at the start of my pregnancy journey and recently had my 12 week scan. I was very disappointed in the antenatal ward, it was completely clinical with no personal touch what so ever. No one asked me how I was feeling, if i've had any morning sickness, if i had any questions. There is no one who is looking after the mother as an individual. You are passed from reception to sonographer, back to reception, to a nurse who takes your blood and back our the door, all in under 15 minutes. No one explains what they are testing for or if I have any concerns. The 'booking appointment' which now happens over the phone due to covid, was a nurse who sounded bored out of her mind and clearly has not had any communications training, talking at me for 1 hour in a monotone voice. By the time she asked if i had any questions i couldn't think straight. I have 1000 question but because i don't have an allocated midwife i have no idea who I'm supposed to ask. I'm now looking at going private just to get the support that I expected.