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Good practice

Story from nhs.uk

"Good practice"

About: Three Villages Medical Practice

Since Covid19 outbreak every service has been badly affected. I have had two separate health problems necessitating treatment. I have used the online service twice and have received excellent service. I was able to be referred to a skin specialist for treatment and shortly after had to contact the surgery for an urgent appointment and it was scheduled and I was able to receive an injection to relieve severe arthritic pain. The service I received was excellent. Well done to all those who have contributed to making it possible in these very trying and uncertain times. Message from a grateful patient

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Responses

Response from Three Villages Medical Practice 3 years ago
Three Villages Medical Practice

Submitted on 20/10/2020 at 14:40
Published on nhs.uk at 14:43

We are glad to hear that you have recently had a positive experience whilst using our new online system.

The Practice has had to make quick changes to be compliant with new guidelines and the staff have had to make quick adjustments. We are therefore glad to see that you have received an excellent service.

Your feedback will be shared with the staff.

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