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Care Opinion

Amazing team & cleanliness

Posted By PumpkinPie

"Amazing team & cleanliness"

About: Falmouth Community Hospital

(as the patient),

I had the misfortune of ending up in Falmouth MIU. I hate going to the doctors and I really hate going to hospital especially during Coronavirus. 

But - I am literally wowed at these nurses. Not only are they knowledgeable, thorough and kind. They have a really super high level of cleanliness. I haven’t seen this level of cleanliness anywhere during pandemic so far and I was really reassured at Falmouth MIU. 

They are super strict about social distancing, masks, everything - I felt so safe! 

And I love how compassionate they are. I see medics a lot and these ladies have THE biggest hearts in any NHS setting in Cornwall. Guaranteed. 

These nurses are the real NHS heroes. 

Faith in the NHS completely restored. Thank you! 

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Responses

Response from Anna Passmore, Patient Experience Lead, Cornwall Partnership NHS Foundation Trust 3 years ago
Anna Passmore
Patient Experience Lead,
Cornwall Partnership NHS Foundation Trust

Submitted on 21/10/2020 at 10:36
Published on Care Opinion at 10:36

Thank you so much for your positive feedback in relation to the MIU at Falmouth Community Hospital. We are so pleased that you felt safe and got the treatment and care we would expect from one of our services. We will forward this to the Matron and MIU lead who will cascade it to the staff members. They will be delighted to hear the feedback.

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