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"avoid if you can"

About: Fittleworth Medical Ltd

placed orders of the same items for my elderly disabled mother who lives in london approximately every 90 days for the last 5 years as fittleworth cant organise a simple repeat order.. feels like every time fittleworth provide a delivery date nothing arrives, this ends up with having to buy emergency catheter supplies locally to cover the drought while chasing up fittleworth to find out whats going on!

ordering earlier as you know there will be problems only gets you a rejection note as the GP calculates you still have supply's!

so currently chasing up an order.. again.. while looking for alternative suppliers!

The only good thing I can say is that the lady who delivers the items in lambeth is one of the most friendly and happy delivery drivers ive met!

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Responses

Response from Fittleworth Medical Ltd 3 years ago
Fittleworth Medical Ltd
Submitted on 23/10/2020 at 10:35
Published on nhs.uk on 24/10/2020 at 11:43


Hi

We value all feedback at Fittleworth, especially when things don't go right. We would welcome the opportunity to discuss the problem. If you'd like to contact us you can reach us at 0800 378 846 (UK) or 0800 783 7148 (Scotland). We look forward to hearing from you.

From all the team at Fittleworth.

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