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"Awful practice "

About: Royal Stoke University Hospital

Back in April I had been suffering with server stomach pains to the point where I couldn’t walk, this continued to happen each month around the same time. I rang 111 and they advised me to go to the hospital.

I arrived at a n e at royal stoke with my partner, and was seen after about half an hour I was then taken down to another department and then waited around an hour.

To then be seen by the doctor, this person pressed on my stomach for a second and told me

I had “anxiety” or “ibs”

and sent me on my way. This person made me feel very stupid, and laughed at me.

Of course I wasn’t going to stop there.

The next day I spoke with my own doctors to get to the bottom of this pain, and sent me for a scan at Stafford hospital.

Which turns out i have endometriosis on my right ovary and large cysts on the left. Which was causing my agonising pain.

I would never go to this hospital again after being miss treated and felt the way I did when I left.

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Responses

Response from Royal Stoke University Hospital 3 years ago
Royal Stoke University Hospital
Submitted on 16/10/2020 at 11:47
Published on nhs.uk at 11:51


I am so sorry that you had such a poor experience of our hospital during this visit. We would welcome the opportunity to look into this in detail however I would need more detail and your consent to allow this. If you are happy for me to pick this up on your behalf please email me direct on angela.grocott@uhnm.nhs.uk

Kind Regards

Angela Grocott

Head of Patient Experience

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