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Care Opinion

Rejection of hospital referral

Posted By JoJoDizzy

"Rejection of hospital referral"

About: Bromley Healthcare / District nursing

(as the patient),

I have had major bowel surgery and have large incisions on the abdomen and where my stoma has been resisted. I have been extremely ill including complications of ileus. My hospital referral for a district nurse was rejected as I am not deemed housebound as I’m too young. I am meant to be self isolating and am not very mobile but am still expected now to travel with to my GP surgery.

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Responses

Response from Sharon Cranfield, Patient Experience Lead, Safer Care Team, Bromley Healthcare 3 years ago
Sharon Cranfield
Patient Experience Lead, Safer Care Team,
Bromley Healthcare

Submitted on 14/10/2020 at 15:19
Published on Care Opinion at 15:19

Dear JoJoDizzy

I am sorry to hear of your recent surgery and that your referral to our District Nursing Service was rejected.

If you would like to contact me direct on 0208 315 8791 or email me at bromh.feedback@nhs.net, with further details, I will be able to look into this for you.

With best wishes, Sharon

Sharon Cranfield, Patient Experience Lead, Safer Care Team

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