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Different doctors all had different plans

Posted By Panjo

"Different doctors all had different plans"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / General surgery

(as a carer),

Husband was taken up to this ward for the 2nd time dreaded it was taken in for groin pain due to cysts seen differant doctors all had differant plans none was ever followed nothing was checked x-ray ct etc was told drink plenty of water then sodium levels dropoed extremely low and was from the water then had kidney infection was only given paracetamol they stopped a medication from my husband straight away and then found out should of been weaned off them as they were a controlled drug the doctors were very rude nurses were very arrogant 

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Responses

Response from Nottingham University Hospitals NHS Trust 3 years ago
Nottingham University Hospitals NHS Trust

Submitted on 20/10/2020 at 09:43
Published on Care Opinion at 09:43

Thank you for taking the time to get in touch about your husband’s experience. I’m sorry to hear that the communication from your husband’s doctors did not give you confidence in his care and treatment. I am also sorry to hear the attitude of our staff being described as ‘rude’ and ‘very arrogant’ as this is not in line with our Trust values and behaviours. We would expect patients and their families to have a better experience of our services than the one you have described and we would want to look into what happened so that we can learn from your feedback. Please contact us by emailing QMCPET@nuh.nhs.uk so that we can take some further information from you.

With best wishes

Anthony Harbottle
Patient Experience Officer

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