"Compassionate care from Gp practice"

About: Bothwell Medical Centre

(as a relative),

A request was made to my mums Gp practice this morning as my mums health was deteriorating due to a lung cancer diagnosis. 

From the initial Gp visit, the medical practice staff, District nurse & pharmacy, the care demonstrated today was not only efficient, person centred but delivered with the utmost care & compassion. 

More about:


Response from Alison Harden, Primary Care Patient Affairs Manager, NHS Lanarkshire last week
Alison Harden
Primary Care Patient Affairs Manager,
NHS Lanarkshire
Submitted on 19/10/2020 at 16:55
Published on Care Opinion on 20/10/2020 at 12:28

Dear Michie 23

I am delighted to hear of the care and compassion shown to your mum by her GP, distrcit nurses and pharmacy staff. I am very sorry to hear of your mum's diagnosis and know how important is is to know she is receiving the best care possible.

If you wish to provide further details about the practice, I will ensure they are made aware of your compliment.

I can be contacted by emailing patientaffairs.primarycare@lanarkshire.scot.nhs.uk or telephone 01698 858 321 quoting Care Opinion.

Best wishes


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