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Horrible practice, never ever get an appointment

Story from nhs.uk

"Horrible practice, never ever get an appointment "

About: Woosehill Practice

It’s a shame. Such a horrible practice. I have never got an appointment even after trying calling them continuously for 30 mins. The receptionist is another rude lady rubbing salt if you happen to reach them after 830. I won’t recommend at all.

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Responses

Response from Woosehill Practice 3 years ago
Woosehill Practice

Submitted on 13/10/2020 at 17:17
Published on nhs.uk on 14/10/2020 at 12:35

Dear Patient

I am sorry to hear about your difficulties in obtaining an appointment at our surgery and your impression that the receptionist was rude. We take all complaints very seriously at our practice. If you would like to discuss this further, please do not hesitate to contact me.

Jane Jacques

Operations Manager

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