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Very professional and attentive

Posted By WS23

"Very professional and attentive"

About: Lincoln County Hospital / Dermatology

(as the patient),

I was seen via the 2 week pathway and after seeing my GP I received an appointment for the following week. I was seen by Dr Kopcsanyi who was very professional and attentive. She then booked me onto her surgery list for an excision. The surgery room was calm and clean and nurse Liz was brilliant. The appointment was on time and I wasnt in the room long before I was sent on my way with lots of guidance and support. Faultless service. Thank you so much

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Responses

Response from Sharon Kidd, Patient Experience Manager, Patient Experience, United Lincolnshire Hospitals NHS Trust 3 years ago
Sharon Kidd
Patient Experience Manager, Patient Experience,
United Lincolnshire Hospitals NHS Trust

Submitted on 12/10/2020 at 13:06
Published on Care Opinion at 13:06

picture of Sharon Kidd

Dear WS23

Thank you for taking the time to share this with us. Your words are very kind to my soul and greatly appreciated.

Best wishes

Dr Henriette Kopcsanyi

Speciality Doctor, Dermatology

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Response from Suzanne Sheppard, Operational Service Manager, Specialty Medicine Rheumatology, Dermatology & Neurology, United Lincolnshire Hospitals NHS Trust 3 years ago
Suzanne Sheppard
Operational Service Manager, Specialty Medicine Rheumatology, Dermatology & Neurology,
United Lincolnshire Hospitals NHS Trust

Submitted on 13/10/2020 at 09:54
Published on Care Opinion at 09:54

Dear WS23

Thank you very much for your positive feedback, it is always good to hear when our patients have been looked after and had a pleasurable experience with us. This will be shared with the team and Dr Kopcsanyi so thank you again.

We hope you recover well from the surgery.

Regards

Suzanne

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