"Difficulty getting appointments "

Thank you for your comment. The practice is open as normal, however appointments with clinicians are available by telephone in the first instance, with the clinician asking patients to attend only if they need to. Nurse and HCA appointments are available face to face, however we have been experiencing our own staff sickness aswell as isolations which has reduced the number available, inspite of staff undertaking overtime to help. I have asked for additional appointments to be be made available online. We are also increasing the number of telephone lines next week to cope with the current demand. Weekend appointments are also available with local clinicians via the Rotherham Health App online. You can sign up to this easily by following the link here or copying and pasting it into your browser. https://rotherhamhealthapp.com/splash We do not see Covid patients within the practice, the changes we have created are to reduce footfall to ensure social distancing is maintained. If you have any further comments or feedback please don't hesitate to contact the Practice Manager via Roccg.swallownesthealthcentre@nhs.net