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Long wait for urgent appointment

Posted By Tedre

"Long wait for urgent appointment"

About: Borders General Hospital / General Surgery (Ward 7)

(as a service user),

I’ve been waiting a follow up appointment - which I have been told is marked as urgent - since July. I have had 24 hour pain since then. It is now October and I can now barely walk after a bowel motion for around five hours and my heart is being affected. Still no news of when my “urgent” appointment is. Appalled.  

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Responses

Response from Steven Litster, Cancer Transformation Manager, NHS Borders 3 years ago
Steven Litster
Cancer Transformation Manager,
NHS Borders

Submitted on 07/10/2020 at 16:04
Published on Care Opinion on 08/10/2020 at 11:35

Dear Tedre, I'm very sorry to hear this.

Please can you contact us through the Feedback and Complaints Team on 01896 826714, and we will follow this up for you.

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