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Fantastic unit

Story from nhs.uk

"Fantastic unit"

About: Eastwood Endoscopy Centre

Attended today for a gastroscopy and felt I had to write a review straight away . I was very nervous at the thought of this procedure , as a nurse employed in the NHs knowing a little bit of what was to come is not always a good thing !! However the care I received was top class . I know I can not mention staff names but they were all superb , friendly , professional and helped put me at ease . The procedure itself was 100% better than I thought it would be , no discomfort at all . If I ever have to have a gastroscopy again I would have no hesitation to attend Eastwood . Thank you all so much for your excellent care and professionalism . I know working in the NHS is so difficult at times with pressures from all sides so I recognise when a service is everything it should be and more which Eastwood is , thank you again

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Responses

Response from Eastwood Endoscopy Centre 3 years ago
Eastwood Endoscopy Centre

Submitted on 12/11/2020 at 10:04
Published on nhs.uk on 13/11/2020 at 07:07

Thank you so much for your review of our services, we are so pleased that your feedback was positive. We rely on patient feedback to measure whether we are getting it right and providing a patient centred service. The team are most grateful especially in these difficult times.

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