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"Totally at ease"

About: St John's Hospital / Plastic Surgery & Burns

(as the patient),

I can't rate the staff on ward 18 highly enough extremely efficient and caring. Dr Addison is an amazing surgeon who also makes you feel totally at ease

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Responses

Response from Patient Experience Officer, Patient Experience Team, NHS Lothian 3 years ago
Submitted on 08/10/2020 at 16:04
Published on Care Opinion at 18:14


Dear Karn Mac

Thank you for taking the time to share your feedback via Care Opinion.

I am very pleased to hear your kind words about Dr Addison and that you felt the ward staff were efficient and caring.

I would like to reassure you that your feedback has been shared with the senior management team and I have asked them to make sure that all of the team are aware of your feedback. I am sure they will be very pleased to read your story.

Thanks again for taking the time to share on Care Opinion.

Best wishes,
Emma

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