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Community & inpatient mental health support

Posted By pavofg44

"Community & inpatient mental health support"

About: Sheffield Health & Social Care NHS Foundation Trust

(as a service user),

I was an inpatient many years ago on Stanage Ward in Sheffield and on ITS at the Longley Centre. I was under a dr who I felt overdosed me on injections and turned me into a zombie.

I now am under the care of my GP at Basegreen in Intake and I have 1 pill a day and its much better for me.

When I was on Stanage ward it was cold, and the weather was bad, the ward floods, I never want to go there again. Patients were not treated well by staff,     

This time though, I am now under Eastglade and i find the support very good, I see Gabriella & Natalie, they help me a lot.

I had to get my locks changed and they helped me sort it out. I had to pay £80 to the council for new locks.

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Responses

Response from Elizabeth Dodd, General Manager, Learning Disability Service ATS/ CLDT / CISS / Buckwood View Nursing Home / Grenoside Grange / Firshill Rise, SHSC NHS FT 3 years ago
Elizabeth Dodd
General Manager, Learning Disability Service ATS/ CLDT / CISS / Buckwood View Nursing Home / Grenoside Grange / Firshill Rise,
SHSC NHS FT

Submitted on 16/11/2020 at 09:15
Published on Care Opinion at 14:39

Dear pavofg44,

Many thanks for your feedback regarding our staff here at East Glade; they were pleased to hear of your positive experience and that you found their support helpful in what sounds like a difficult time.

I would also like to acknowledge the other services you mentioned, where your experiences weren’t as positive as those at East Glade. I am happy to pass your feedback to the relevant individuals, but would need more details to be able to do this effectively. Please do contact me directly if you would like to speak to me about any of the concerns you have raised. I would really like to help you to address these with the services you mention in your feedback.

Many thanks

Lizzie Dodd

Senior Operational Manager

South Recovery Team

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