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Care Opinion

Life saving care

Posted By pegasuseq35

"Life saving care"

About: Borders General Hospital / Intensive & Critical Care Scottish Ambulance Service

(as the patient),

Suffered serious seizures that necessitated induced coma and ventilator. I have no doubt that BGH and paramedics saved me from probable life threatening outcome. Superb, professional, caring service by all involved in my recovery. ICU, Ward 5 staff were exceptional. Medical and ancillary staff were totally dedicated and discharge and follow up procedure was faultless. So very grateful.

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Responses

Response from Dr Jonathan Aldridge, Consultant in Anaesthetics & Critical Care, NHS Borders 3 years ago
Dr Jonathan Aldridge
Consultant in Anaesthetics & Critical Care,
NHS Borders

Submitted on 01/10/2020 at 12:00
Published on Care Opinion at 16:45

Thank you for taking the time to give feedback on care opinion. We are glad you had such a positive experience. It is always a real boost for to get such feedback: I will ensure that the team recieve this. Thank you. Hope you are feeling better.

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Response from Alan Martin, Patient Experience Manager, Corporate Affairs and Engagement, Scottish Ambulance Service 3 years ago
Alan Martin
Patient Experience Manager, Corporate Affairs and Engagement,
Scottish Ambulance Service

Submitted on 02/10/2020 at 08:36
Published on Care Opinion at 08:36

picture of Alan Martin

Dear pegasuseq35,

Thank you for sharing your feedback here on Care Opinion. I am so sorry to read about your seizures and subsequent coma. That sounds terrifying. It is great that you are now discharged! Having gone through what I can only imagine would be a truly horrific experience, it is lovely that you have seen a real positive in it and have kindly taken the time to provide these lovely comments.

I am sure that the crew who attended you would love to hear that you are out and feeling positive and I would be more than happy to pass this along to their management team. In order for this to happen I would need the date, time and address that the ambulance attended you along with your name. You can email this to scotamb.feedback@nhs.net. (I would also be really grateful if you could make reference to your care opinion username so if another member of the team pick it up they can easily link your email to this post).

I wish you all the very best in your recovery and thanks again!

Alan

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