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"Team "Excellence""

About: Charing Cross Hospital

The level of care my Brother David received from the first scans to emergency surgery for Glioblastoma was so sublime / so heartfelt to now almost a month later when my Brother died last night 25th Sept. 2020.His Journey started Neurology to ICU 3 times before and after surgery.The highest level of care was seen and felt at all stages and reached out to me who stayed beside him throughout.I developed adema/swelling in my legs/feet from inactivity given my 23 day vigil.In A&E the morning of my Brother's passing i had bloods taken for testing

and given a pager so i could go back to my Brother.The care i received was equally so heartfelt.My Brother was only moved to the stroke unit on Floor 9 less than 2 hours before he died.Once they learned of my legs/feet which was done so diligently the nurses had my feet soaking and prepared a bed for me to stay with my Brother.Before i could experience the comfort of the bed and the further warmth of their compassion my Brother died while i was brushing my teeth.Only having known these nurse's a short time i will never forget their love,professionalism and care.The Consultants and support staff all equally brilliant.

I will follow up from this to lavish 11 north,10 north,9 south & ICU and the staff of Costa whom i visited briefly daily with a hand written card.To all of the staff of Charing Cross Hospital i wish to thank all most sincerely from my heart and be safe,well and happy always.

From Gary Buckley

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Responses

Response from Charing Cross Hospital 3 years ago
Charing Cross Hospital
Submitted on 28/09/2020 at 13:43
Published on nhs.uk on 29/09/2020 at 13:56


Dear Mr Buckley

Many thanks indeed for taking the time to write to Imperial College Healthcare at this sad time for you. Please accept our condolences on the passing of your brother, David. I will forward your very kind comments to the relevant senior management of the Neurosciences division. I am sure they and their staff will be very pleased to receive such lovely feedback.

thank you again and kindest regards

John Ward

PALS Officer

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