"Need to be listened to more"

My issue, my main issue - is that the NHS has known be now for 20 years. However, the questions ask you are always 1. are you taking your medication 2. are you getting any side effects 3. are you hearing voices

However, I have only had 1 member of staff, who really helped, a Dr in the community, who had time to ask me how are you? and listen to how I say what my stressors are, however that hasn't happened since, and I lot of stressors have happened since I saw that Dr 15 years ago, however staff only know of that 1 issue I had many many years ago now, that I feel I have recovered from, and it frustates that I can pick up a helpline number when I 'm at home (where I feel safe), and they have only 1 hr but they are able to listen to an incredable amount, after which I feel ok again. I don't understand why, in 15 years why I haven't had, even 1 hr of staff listening to my experiences, what I am stressed about. They know all about my medication and each time I get asked I talk about the side effects. And with voices, I have only heard voices once in my life 20 years ago, so they same response I get asked is always no. I am now getting phone support each week, the same 3 questions get asked, I give the same responses. However, now they ask me what I have done today, so I have to tell them what I have eaten, at what times, the housework I have done, in which room, how many times I have chatted to my neighbour - the text messages I have sent and to who, what I watched on netflix, what time I got up in the morning, what time did I feed my wildlife, what time I cleaned the wildlife poo from my wildlife feeding station, what music I might listen to this evening. Every week. they back by saying, that sounds ok to me.. I can speak to a compete stranger -and talk to them, they will find out more information about my concerns, my experiences in 20 mins, so how many more years is it going to take the NHS to find out my experiences, and things that might stress out, over the last 15 years.