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"I was refused a scan"

About: Princess Alexandra Hospital / Maternity

(as the patient),

I went to Harlow Princess Alexandra Hospitals Early Pregnancy Unit at just over 12 weeks pregnant, due to a gushing amount of red bleeding only to be turned away and told to go back to work, I then went back to work and the bleeding had gotten worse, I had to scream down the phone for them to finally say they would see me and check my cervix. When I got there they confirmed I was bleeding from the cervix and it was bright red fresh blood- which anyone who knows anything about pregnancy knows this is a serious sign of concern. 

I was refused a scan to check on the baby or to try and locate where the bleeding had come from, a swab was then taken and it was claimed that either I’m miscarrying or the bleeding will just stop and that I would be contacted if any infection was found immediately. 

I then, not feeling safe for myself or my baby, took myself to another hospital, who did a swab straight away and booked me in for the next working day for a Scan. The swab came back within less than a week and confirmed I had an infection, the scan also confirmed where the bleeding had come from, which was from a subchorionic hematoma.

For a 21 year old girl, First pregnancy, and having to attend every appointment alone due to COVID19 I’m absolutely disgusted the way I was treated and refused examinations at Harlow Hospital. 

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Responses

Response from Princess Alexandra Hospital 3 years ago
Princess Alexandra Hospital
Submitted on 21/02/2021 at 23:10
Published on nhs.uk on 22/02/2021 at 10:47


Dear Unknown12344664674267,

Thank you for taking the time to leave a comment at what was clearly a distressing time. I was sorry to read about your experience and I understand we were able to make contact based on your description at the time of your experience and provide some assurance.

Please accept our apologies for not replying here at that time, if you do feel the issues remain unresolved or you have any remaining questions please call a member of team Monday to Friday 10am to 4pm on 01279 82 72 11.

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