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Prompt, efficient care

Story from nhs.uk

"Prompt, efficient care"

About: Hull Royal Infirmary

I attended A&E with complications associated with a cat bite injury to my hand. There was ascending infection up my arm. I was seen by a nurse practitioner and then a plastic surgeon who admitted me immediately for intravenous antibiotics. I was then hospitalised in ward 60 for continued treatment overnight. I am very grateful for the prompt treatment that I received and hopefully I will continue to make a full recovery. All of the staff were lovely to me, very kind and caring, and also professional and knowledgeable. I would like to thank them all.

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Responses

Response from Hull Royal Infirmary 2 years ago
Hull Royal Infirmary

Submitted on 02/11/2021 at 12:04
Published on nhs.uk at 19:17

Thank you for taking the time to add your comments to the NHS Choice website. It is always a pleasure to receive such positive feedback from patients and their families. We will ensure your kind comments are shared with the Emergency Department.

If you need to discuss our services further, please do not hesitate to contact our Patient Advice and Liaison Service (PALS) and they can be contacted on:

• Telephone: (01482) 623065

• Email: hyp-tr.pals.mailbox@nhs.net

• Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regard

Patient Experience Department

Hull University Teaching Hospitals NHS Trust

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