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"My anxiety peaked"

About: Adult Mental Health Services - Community (City) / City Central Local Mental Health Team (LMHT)

(as a service user),

Long before lockdown I was experiencing anxiety attacks. Just after the beginning of lockdown my anxiety peaked (coincidence or connected). I was at lowest since I was 13yrs old. I didn't know what to do or where to go. Then I met Tracy, Psychiatric Nurse at Westminster Hse.

I believe Tracy went above and beyond her role as a nurse and made it her personal task to ensure my safety and wellbeing.

I have been signposted or referred to various organisations to help me deal with the different aspects of my anxiety.

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Responses

Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 3 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Hello, my name is Jane Danforth. My role involves helping our service users, volunteers and staff to understand that Notts Healthcare wants to hear stories about our services. We reply to every story and it really helps us to improve what we do, how we do it and to hear about what works well too.

Submitted on 03/11/2020 at 10:22
Published on Care Opinion at 10:22


picture of Jane Danforth

Dear echokz95

Firstl, I want to apologise for the delay in responding to you. It was so great to hear that you have received such a positive experience from the team. I have contacted the service to remind them to reply. I will make sure that Tracy hears about your feedback as it is so important to hear what your think about our services.

Tracy has clearly made a big difference to your life at a point when you needed it most.

I wish you well in the future and hope you have been able to find support with your anxiety.

Keep safe

Jane

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