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"my recent stay in ward 17"

About: University Hospital Monklands / Respiratory Medicine (Ward 17)

(as the patient),

I was admitted to ward 17 on sunday night and stayed for 2 nights. I cant fault the treatment I received in any way and ALL the staff were fantastic, you all do a fantastic job and I can never thank you all enough but Margaret one of the nurses who was on night shift on monday night (21st) you are a complete inspiration you told us a wee bit about yourself and you truly are an unbelievable woman. I hope this message finds it way to you...keep being you! ! !

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Responses

Response from Claire Fenwick, Service Manager, Medicine, NHS Lanarkshire 3 years ago
Claire Fenwick
Service Manager, Medicine,
NHS Lanarkshire
Submitted on 05/10/2020 at 11:31
Published on Care Opinion at 11:31


picture of Claire Fenwick

Thanks for getting in touch- it is so lovely to hear that you had such a positive experience during your recent admission. We know how difficult it can be to be an inpatient so our team strive to try and make patients comfortable whilst delivering the best possible care. I am so glad that this was your experience within ward 17. I will make sure and pass on your comments to the ward so that your lovely comments can be fed back and specifically to Margaret who made such a positive impression.

I do hope you are recovering well and thanks once again for taking the time to send us your feedback.

Kind Regards

Claire

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