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Mental health

Posted By slappa tray

"Mental health"

About: Adult Mental Health Crisis Services / Crisis Team Mid Notts & Bassetlaw East Midlands Ambulance Service NHS Trust / Emergency ambulance Millbrook Mental Health Unit

(as the patient),

I intended commit suicide 2018 and the ambulance was absolutely great, the physiatrist was good but only saw er for a year then ad no help until July 2020 and the crisis team was absolutely brilliant and really listened and supported me all time, helped me off my medication as was not helping making me worse, glad I've got there support 

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Responses

Response from Michael Thomas, Team Leader, Mid Nottinghamshire Crisis Resolution and Home Treatment Team, Crisis Resolution and Home Treatment Team, Adult Mental Health, Nottinghamshire Healthcare NHS Foundation Trust 3 years ago
Michael Thomas
Team Leader, Mid Nottinghamshire Crisis Resolution and Home Treatment Team, Crisis Resolution and Home Treatment Team, Adult Mental Health,
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 25/09/2020 at 13:45
Published on Care Opinion at 14:06

Hi slappa tray, it is very pleasing that you found the help of the Crisis team helpful, I will be sure to pass on this excellent feedback to the teams. Thank you very much for taking the time to post about your experiences, it is much appreciated.

Michael Thomas

Acting Service Manager

Mid Notts and Bassetlaw Crisis Resolution Home Treatment Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from East Midlands Ambulance Service 3 years ago
East Midlands Ambulance Service

Submitted on 16/12/2020 at 14:11
Published on Care Opinion at 14:11

Hi slappa tray,

Thank you for taking the time to share your kind words with me. I hope you continue to feel better and I'm delighted to hear that our ambulance crews were able to help you in your hour of need. If you are able, we would appreciate you sharing your comments with our Patient Advice and Liaison Service (PALS) team, with as much detail as you can (e.g. date, time and location), so that they might identify the crew who cared for you and share your words with them. You may contact them via telephone on 0333 012 4216 or email emas.pals@nhs.net.

Best wishes,

Wendy Bainbridge

Ambulance Operations Manager for Nottinghamshire

East Midlands Ambulance Service

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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