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"Poor mental health treatment"

About: Adult Mental Health Services / Eastvale Resource Centre & Day Hosp University Hospital Hairmyres / Emergency Department University Hospital Hairmyres / Mental Health (Wards 19 &20)

(as the patient),

Over the last few months i have been in and out of a&e with self harm, suicidal thoughts or attempts. The care i have received about these is an absolute disgrace. My psychiatrist doesn't help with the care either. 

The last time i was in for an overdose about 3 weeks ago now and was not seen by any member of staff from the crisis team what so ever which has been the same on the other visits. 

I get told to keep myself safe every time by general dr which is shocking as i cant guarantee i can keep myself safe. 

Been told am better dealt with in the community but i get next to no help what so ever. 

I am left to fight my battles on a daily basis. And its so hard. 

I am pretty unstable and have been for months now. 

Due to the poor care at a&e i no longer feel i can go back to a&e with mental health related issues as I feel they more or less laugh in my face. 

My mum is extremely worried that i will be successful one of these day. Shes even tried to have me admitted to psychiatric care but gets no where. 

So i continue to struggle daily. 

I think mental health care at hairmyres is absolutely shocking and I feel they couldn't care less.

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Responses

Response from Valerie Fisher, Patient Affairs Manager, Primary Care, Kirklands HQ, NHS Lanarkshire 3 years ago
Valerie Fisher
Patient Affairs Manager, Primary Care, Kirklands HQ,
NHS Lanarkshire
Submitted on 30/09/2020 at 12:45
Published on Care Opinion at 16:38


picture of Valerie Fisher

Dear Ehmcee

Sorry for the delay in my response and wondered if you would be happy to give me a call on 01698858321 where we can discuss your experiences.

Kind regards

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