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"A relatives death"

About: Aberdeen Royal Infirmary / Critical Care

(as a relative),

Our deeply loved grandad/dad was admitted to ICU unexpectedly at the weekend. Heartbreakingly he took a turn for the worse and became severely ill. The doctor and medical staff tried extensively to preserve life and explained clearly, calmly and in a caring manner the heart breaking news that his life could not be saved. They gave us no false hope they were clear throughout about the severity of illness but continued to treat him as the proud successful man he has always been. They treated him with the upmost dignity. The staff especially nurse Michelle comforted our family and met each member of our families individual needs. She is an angel she made such a traumatic experience that less scary. We were able to leave his body knowing that she would treat him with the up most care and dignity. We can not thank the staff in ICU enough for all you did and for not only caring for him with dignity but also for caring for us with dignity too.  

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Responses

Response from Helen Paddon, Nurse Manager, Critical Care, NHS Grampian 3 years ago
Helen Paddon
Nurse Manager, Critical Care,
NHS Grampian
Submitted on 23/09/2020 at 18:10
Published on Care Opinion at 18:10


picture of Helen Paddon

Dear GM relative,

Thank you so much for taking the time to write to us especially at this difficult and sad time for you. Please accept my deepest condolences to you and your family.

Your feedback and positive comments are so appreciated and the whole team will be really touched to read this story.

Michelle is on shift today and I have just let her read this through and she is absolutely delighted to receive such complimentary feedback. She has recently started in ICU so this has given her a huge confidence boost.

Many thanks again for taking the time to share this story with us all,

Kind Regards,

Helen Paddon

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