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Care Opinion

Superb treatment

Story from nhs.uk

"Superb treatment"

About: Norfolk & Norwich University Hospital

My father was admitted as the result of breathing difficulties, being 95, with some apprehension.

The treatment he received from all the staff was exceptional. Very professional yet caring in every way. He even enjoyed the food! Think this was a major concern.

As the next of kin I was kept informed of every test and procedure and we were fully consulted about his treatment.

The NHS was a hero in our eyes yet again. 10 out of 10!

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Responses

Response from Sarah Lynam, PALS Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 3 years ago
Sarah Lynam
PALS Manager,
Norfolk and Norwich University Hospitals NHS Foundation Trust

Submitted on 13/10/2020 at 14:00
Published on Care Opinion at 14:00

Hello

I have just read your review left on Care Opinion, thank you for taking the time to write this review about the service you received. It really helps boost staff morale to hear positive feedback. I will forward this to the department.

Thanks again,

Sarah Lynam

PALS Manager

Norfolk and Norwich University Hospital

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