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First class care

Story from nhs.uk

"First class care"

About: Royal Blackburn Hospital

I suffered from sepsis post op, resulting in deep dark and frightening dreams day and night for the first two weeks of my stay in hospital. I had nurses sitting with me to reassure me although I wasn't always aware of their presence. Nothing was too much trouble. Excellent care much appreciated. Food was not up to much though.

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Responses

Response from Royal Blackburn Hospital 3 years ago
Royal Blackburn Hospital

Submitted on 21/09/2020 at 09:59
Published on nhs.uk at 20:38

Thank you for your feedback regarding your recent admission to Royal Blackburn Teaching Hospital and thank-you for taking the time to provide this.

It is lovely to hear that you found the care you received from the staff to be excellent. However, I am sorry the food was not to the standard you expected.

In order to bring your comments to the attention of the relevant ward, I would be grateful if you could contact patient experience to provide further details. You can either contact the team on 01254 734087 or by email at patientexperience@elht.nhs.uk.

Many thanks and Best Wishes

Sarah Ridehalgh

Patient Experience Facilitator

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