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Parking Scam

Story from nhs.uk

"Parking Scam"

About: Hospital Of St Cross (Rugby)

It is deplorable that a private parking company is able to use the high anxiety of a breast screening to issue a £100 parking charge for using the bays right next to the mobile screening unit to park when attending a recent breast screening. In my state of mind I did not notice any signage warning that the bays were not for screening patients. A shocking breach of trust that highlights how wrong it is to sub contract the parking to a private company intent on maximising penalty charge revenues. It goes completely against the principal of patient care being of utmost importance to the NHS. My breasts get the all clear but my bank account is raided.

Fiona Cook

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Responses

Response from Hospital Of St Cross 3 years ago
Hospital Of St Cross

Submitted on 21/09/2020 at 16:51
Published on nhs.uk on 22/09/2020 at 08:25

Hello Fiona, I am very sorry to hear about the issues you faced when parking at the Hospital of St Cross, Rugby. In order for us to look into this further for you, can you please send an email to visitor.parking@uk.issworld.com and explain the situation, where somebody will be able to assist you further. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments. Communications Team, University Hospitals Coventry and Warwickshire NHS Trust. Telephone: 0800 028 4203

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