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"Good outcome"

About: Colchester General Hospital

I attended Elmstead Surgical Ward yesterday for a Temporal Artery Biopsy. All of the staff were welcoming and efficient. I did not require 'looking after' but I could see that those who did received very good care. My own surgery proceeded efficiently, I was kept informed at very step and it was done with very good humour; we had a few laughs, which made an unpleasant 40mins easier to bear. My hat off to all of the staff for their care and expertise carried out under these difficult times. Thank you

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Responses

Response from Patient Experience Lead, East Suffolk and North Essex Foundation Trust 3 years ago
East Suffolk and North Essex Foundation Trust
Submitted on 26/10/2020 at 15:24
Published on Care Opinion at 15:24


Thank you for taking the time to leave your kind comments, it is great to hear that you had such a positive experience and outcome. I will pass on your kind words to the Elmstead team who will be thrilled to read them. Many thanks

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