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"Excellent support after knee replacement surgery"

About: Victoria Hospital / Trauma & orthopaedics

(as a service user),

I was very scared as had previous experience of having a d and c with no anaesthesia in a bush hospital in Turks and Caicos Islands 🇹🇨 in the sixties!

I needn’t have worried! The care from assessment stage to operation and hospital stay was incredibly caring, professional, efficient and seamless. 

I was blown away by the kindness and consideration I was shown especially by the anaesthetic staff and operating team! The drug you gave me before the spinal must have been good as I went into theatre singing .... ‘Welcome to my world - won’t you come on in ... miracles I give happen now and then’ .... 

I am home now still in the recovery stage but want to thank Mr Annan and his team for such an excellent service! The physio on the ward was a fabulous mentor and so positive - thanks to all th nurses too 💙💚💛🧡❤️💜 ... the bed pan thing was awful but you always greeted me with a smile and the next day a grateful I when offered the commode! 

You have made me so proud of the Scottish Health Service .Bless you all xxx 😘 

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Responses

Response from Lorna Bellingham, Senior Charge Nurse, National Treatment Centre, NHS Fife 3 years ago
Lorna Bellingham
Senior Charge Nurse, National Treatment Centre,
NHS Fife
Submitted on 11/09/2020 at 17:28
Published on Care Opinion at 17:28


picture of Lorna Bellingham

Dear Marydoone,

Thank you very much for taking the time to post feedback following your recent stay.

I am pleased that your experience was a positive one and found all the staff to be professional and attentive to your needs. I will be sure to share your comment s with the team.

We wish you well in your continued recovery.

Regards

Lorna

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Response from NHS Fife 3 years ago
Submitted on 14/09/2020 at 15:35
Published on Care Opinion at 15:56


Dear Marydoone

Thank you for taking the time to post on care opinion.

I am happy to hear that your recent experience was one that was positive from start to finish. It is pleasing to hear that you were treated in a caring and professional manner of which was also efficient and seamless. I will ensure to forward on your comments to the team.

I wish you well in your ongoing recovery.

Kind regards

Jackie

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