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"Knee operations"

About: Perth Royal Infirmary / Trauma & orthopaedics

(as a service user),

Waiting for my knee operations which was due approximately August. Wondered if there was a plan when things would catch up because of these trying times especially for NHS. Thank you

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Responses

Response from Stuart Keys, Clinical Care Group Manager, General Surgery, Urology, Vascular Surgery, NHS Tayside 3 years ago
Stuart Keys
Clinical Care Group Manager, General Surgery, Urology, Vascular Surgery,
NHS Tayside
Submitted on 21/09/2020 at 09:29
Published on Care Opinion at 09:29


I am very sorry for the delay you are experiencing. We fully understand that this level of delay will be having a serious impact on your quality of life. It is a real concern for us. We have increased the level of elective operating significantly since the height of the initial Covid pandemic. However, there is now an increased backlog of procedures to deal with and we still face some challenges as a result of Covid - which may continue for a considerable time. This includes the challenge of managing Covid related pathways, working with PPE and managing staff absence through isolation etc.

Although operating has increased, we have to prioritise the most clinically urgent cases. We will update patients on what they can expect but don't want to build up false hope that there will be a quick resolution. As I am say, we are very sorry that you are having to live with painful symptoms and we will do all we can to make progress.

Kind regards,

Stuart Keys

Clinical Care Group Manager,

Orthopaedics and Surgery

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Cuckoo (a service user)

Thank you for replying to my message. I understand the strain you are all under. Will keep smiling and wait.

thank you.

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