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"Breast investigation"

About: East Parade Medical Practice Jorvik Gillygate Practice York Hospital / General medicine

(as the patient),

I got an appointment  here a few weeks after reporting an inflamed, very tender breast with a lump beneath the nipple, despite the current Covid situation! My GP thought it was probably an infected cyst and prescribed antibiotics, but decided to refer me to the breast Clinic anyway.   I too was treated with kindness, consideration and efficiency -within an hour I had had a physical examination, mammogram and scan!   Fortunately, they concluded it was nothing suspicious.

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Responses

Response from Jasmine Rayner, Patient Experience Administrator, York and Scarborough Teaching Hospital NHS Foundation Trust 3 years ago
Jasmine Rayner
Patient Experience Administrator,
York and Scarborough Teaching Hospital NHS Foundation Trust
Submitted on 25/09/2020 at 13:52
Published on Care Opinion at 13:52


Thank you for contacting us regarding your experience. Firstly, I would like to say how great it is to hear that you've had some good news since your initial diagnosis. Secondly, I'm really glad to hear you received such a high level of care and kindness when visiting for your appointment. As a trust this is something we pride ourselves on. I hope, should you ever need our services again, that you get the same high quality care you experienced on this instance.

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