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Receiving excellent care at home

Posted By Mblaze

"Receiving excellent care at home"

About: Community Therapy Services / Nottingham West Community Therapy

(as a carer),

My mum suddenly became very ill. She did not want to go to hospital. I cared for her 24 hours a day for a week. I got very tired I’m a single parent with a disabled child. I also work full time and was due back to work, so I asked the GP for help to rehabilitate mum in her home, as she would get this service in hospital.

We had an amazing physio named John that came to mum. He worked on her mobility and assessed her home for equipment to help her. He organised carers to assist me so I could still care for mum but also could spend time with my children.

The carer was Lavi. He was the most caring respectful person. My mum loved him.

Me and mum felt very cared for and supported. We would like to thank you all for everything you did for us.

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Responses

Response from Sallyanne Wilson, Head of Service - Community Therapy South Nottighamshire, Nottingham West Locality, Health Partnerships 3 years ago
Sallyanne Wilson
Head of Service - Community Therapy South Nottighamshire, Nottingham West Locality,
Health Partnerships

Manage community services in the NHS

Submitted on 18/09/2020 at 17:04
Published on Care Opinion at 17:04

Thank you so much for taking the time to feedback your experience of our Community Therapy Service. We are pleased that you have found the service both responsive and supportive. Our aim is to not only provide rapid rehabilitation to those who need it, in their own homes, to prevent a hospital discharge but also to support those around them. Thank you so much for your kind words about John, I will be sure to pass on your lovely feedback, it will mean a lot to him.

I sincerely hope that you are now experiencing a much more balanced life and are able to spend time with everyone who needs your love and support... and look after you. I hope your mum continues to do well, but please do not hesitate to contact us directly on the phone number provided at discharge, should you need our services in the future. Sending my very best wishes for the future.

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