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Excellent service

Story from nhs.uk

"Excellent service"

About: Yorkshire Ambulance Service NHS Trust / Emergency ambulance

I would like to praise and give thanks for the excellent service provided by the two emergency ambulance clinicians who helped me when I broke my collarbone, at home, at the end of July. They arrived quickly (10 minutes after phoning 999), were patient and caring, transported me to LGI smoothly and ensured I was booked in and supported before they left. Thank you for the efficient, professional, good humoured care!

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Responses

Response from Jacqueline Taylor, Patient Relations Manager, Patient Relations, Yorkshire Ambulance Service NHS Trust 3 years ago
Jacqueline Taylor
Patient Relations Manager, Patient Relations,
Yorkshire Ambulance Service NHS Trust

Submitted on 10/09/2020 at 10:37
Published on Care Opinion on 11/09/2020 at 09:13

Thank you for posting your thanks on the NHS Choices website, where we have also shared this reply. We do hope your health improves quickly following what must have been quite a scare.

It is always a pleasure to receive comments of appreciation for our staff and we like to ensure they receive this feedback personally.If you have not already done so, we would be grateful if you could contact our Patient Relations team on the details below to enable us trace your call and identify the staff involved so we may pass on your compliment to them.

Patient Relations

Yorkshire Ambulance Service

Springhill

Brindley Way

Wakefield 41 Business Park

Wakefield

WF2 0XQ

Tel: 0333 130 0549

Email: yas.patientrelations@nhs.net

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