This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Very helpful and polite staff "

About: West End Road Surgery

I only actually called to see if the surgery was taking on new patients , and spoke to a very polite and helpful receptionist , She advised accordingly ,that at the present moment no new patients were being taken on from the local area . I explained that i had moved here a year ago and was very unhappy with my current surgery who had not seen me for a year . I am type 2 diabetic , and High BP which is fairly under control. The point is the receptionist was understanding and more than helpful . Im just sorry that i cant register . As it seems to have wonderful reception staff and that means a lot . I know as i use to be one a year ago for more than ten years . Superb , keep up the good work .

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from West End Road Surgery 3 years ago
West End Road Surgery
Submitted on 03/09/2020 at 08:21
Published on nhs.uk at 11:12


Thank you for taking the time to leave such a lovely comment. The reception team appreciate your feedback and this comment will be shared with the team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k